State Farm® Insurance Agent David Smyer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Clayton Wodiany
October 9, 2024
5
out of
5
rating by Clayton Wodiany
"This was my second time using this branch for home insurance and service was exactly as it should be, quick easy and friendly. Tracy was very helpful, thank you again"
We responded:
"Thank you for sharing your experience, Clayton! It's great to hear that Tracy was able to assist you effectively and that the service met your expectations. We appreciate your continued trust in us for your home insurance needs!"
Cortney Mcdonald
October 4, 2024
5
out of
5
rating by Cortney Mcdonald
"I had an amazing experience with the agent Tracy! She was very nice and walked me thru everything! I had gotten insurance but she saved me almost 50$ a month! U don’t receive good customer service much anymore these days so I have to give credit when credit is due!! Thank u Tracy for your patience and amazing customer service care!! And most importantly, saving me money!!! :)"
We responded:
"Thank you so much for sharing your experience, Cortney! It's fantastic to hear that Tracy provided such excellent service and helped you save money. Your kind words about her patience and customer care mean a lot. We're delighted to have made a positive impact on your insurance needs!"
Mark Bauer
September 25, 2024
5
out of
5
rating by Mark Bauer
"Ja’tina was amazing and helped me get Auto and Renter’s insurance. A fantastic team and very knowledgeable."
We responded:
"Thank you so much for your kind words, Mark! Ja’tina is indeed fantastic, and we're delighted to hear she was able to assist you with both Auto and Renter’s insurance. Our team takes pride in being knowledgeable and helpful. We appreciate your feedback!"
April Harold
September 13, 2024
5
out of
5
rating by April Harold
"Tracy was very knowledgeable and helped me with my new auto loan. Very affordable for my budget so glad I switched to State Farm! Thank you for your help"
We responded:
"Thank you for sharing your experience, April! It's wonderful to hear that Tracy was able to assist you with your new auto loan and find an affordable option that fits your budget. We're so glad you made the switch to State Farm!"
Thereelteamcatchemquick
September 10, 2024
5
out of
5
rating by Thereelteamcatchemquick
"The worst"
We responded:
"Thank you for sharing your positive experience with Ms. Tracy! We're glad to hear that she was able to find you the lowest rates for your car insurance. We appreciate your recommendation and look forward to assisting you in the future."
lezrea harbison
September 6, 2024
5
out of
5
rating by lezrea harbison
"Tracy was wonderful helping me today to get setup with insurance over the phone"
We responded:
"Tracy is always dedicated to providing excellent service! It's fantastic to hear that your experience setting up insurance over the phone was so positive. Thank you for sharing your feedback!"
Kailey Vest
September 5, 2024
5
out of
5
rating by Kailey Vest
"Tina has been so helpful when switching my policy over to State Farm. I highly recommend going through them because everyone I’ve spoken to has been extremely kind and knowledgeable of their position."
We responded:
"Thank you so much for your kind words, Kailey! It's wonderful to hear that Tina and the team have made your transition to State Farm smooth and pleasant. Your recommendation means a lot to us, and we're delighted to know that our knowledge and kindness have made a positive impact on your experience!"
S F
August 29, 2024
5
out of
5
rating by S F
"Update- I accidentally gave the wrong close date to Ms Bess and instead of showing how frustrating it was to have all her work undone she immediately corrected my mistake. Thank you Ms Tracy Bess for your help and patience. I was having difficulty trying to get insurance for a second home in Charleston while living in Florida and was anticipating stress and difficulties. However Ms Tracy Bess was able to work closely with me and give me the coverage needed at a reasonable price."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Tracy was able to assist you with securing insurance for your second home in Charleston. We're glad she could make the process smooth and provide you with the coverage you needed at a reasonable price."
Mikel Taylor
August 13, 2024
5
out of
5
rating by Mikel Taylor
"Tracy was very helpful. Great service!"
We responded:
"Thank you for sharing your experience, Mikel! It's fantastic to hear that Tracy provided you with great service. We appreciate your feedback and look forward to continuing to assist you with your insurance needs!"
Jessica Clay
August 9, 2024
5
out of
5
rating by Jessica Clay
"I am over 40 yrs old and have been with Nationwide Insurance since i was old enough to drive. Now that i am grown i have homeowners and car insurance with them. Over the past year my policy rates have steadily gone up and i haven’t filed any claims for a car accident or incidents with my home. So this last time out of frustration and funds being very tight i called Nationwide to see why my rates were going up more and more and to see if they could do anything to help get my rates down. I Contacted them 3 diff times each time saying it would take a minute for them to look at it and they would call me back. I Never received a call back. So i did an online quote before I went to work early one morning and got a call back the SAME DAY from a very nice lady named Tracy. She was so kind, patient, and helpful. I work outside moving around all day and i had an earpiece in. When she would ask me something and it took me a second to get what she needed she waited so patiently. Her quote for both car/homeowners insurance went so smoothly. Fortunately i had access to all the information she needed to get me switched over. Even if I wasn’t going to save any money i was ready to switch since i had such a bad customer service experience with Nationwide and now i’m having this fantastic experience with Tracy. Not only was she great but the rates were much better as well, which was a relief!!!!!"
We responded:
"Thank you so much, Jessica! Your positive feedback means a lot. It's wonderful to hear that you had a great experience. We're here to help whenever you need us!"
Glenna Anderson
August 7, 2024
5
out of
5
rating by Glenna Anderson
"Tracy is awesome. She saved me a bunch of money and was incredibly helpful."
We responded:
"Thank you for your kind words, Glenna! It's fantastic to hear that Tracy was able to help you save money and provide such great assistance. We're happy to have you with us!"
Will T
July 31, 2024
5
out of
5
rating by Will T
"David was awesome and got me the best deal in Charleston, Tina was also a big help in getting me the best price possible. So glad I went with State Farm!!!!"
We responded:
"Thanks so much, Will! It's fantastic to hear that our team could assist you in finding a great deal. We're happy you chose State Farm!"
greg waugh
July 30, 2024
5
out of
5
rating by greg waugh
"Just had a great experience speaking with Tina with state farm. She definitely took the extra time to explain everything until I understood it completely. Didn't feel rushed whatsoever and plan on speaking with her again in November to transfer my insurance coverage with this company."
We responded:
"Thank you for sharing your positive experience with Tina! It's fantastic to hear that she took the time to ensure everything was clear and that you didn't feel rushed. We're looking forward to assisting you with your insurance coverage transfer in November!"
Lee Houck
July 25, 2024
5
out of
5
rating by Lee Houck
"Tracy was a life saver! She was so knowledgeable and skilled in everything I needed to set me up with new auto insurance… Tracy saved me so much money! She made the process quick and easy! I had called around to the other agencies and they could not compare to the level of service I received from her or the quote… Tracy is amazing!! I highly recommend her!!!!"
We responded:
"Thank you for sharing your experience, Lee! We're thrilled to hear that Tracy was able to assist you so effectively and save you money! Your recommendation means a lot to us, and we're delighted that the process was quick and easy for you!"
Wain Smith
July 22, 2024
5
out of
5
rating by Wain Smith
"Tina was my agent and they helped me lower my insurance and also helped with the due date since Iam on a fixed income would highly recommend checking these guys out if you need insurance."
We responded:
"Thank you for sharing your experience, Wain! We're thrilled to hear that Tina was able to assist you in lowering your insurance and adjusting the due date to fit your needs. Your recommendation means a lot to us!"
M Ps
July 15, 2024
5
out of
5
rating by M Ps
"They are always helpful if you call them, they call you right back during business hours and are so very friendly!"
We responded:
"Thank you for your kind words! We strive to provide excellent customer service and are always here to help. We appreciate your feedback!"
Amanda J Shumaker
July 12, 2024
5
out of
5
rating by Amanda J Shumaker
"Tracy was an excellent agent. She helped me to get the best rate."
We responded:
"Thank you for sharing your positive experience with Tracy! We're glad to hear she was able to help you get the best rate. If you have any more insurance needs in the future, feel free to reach out to us."
Jonah Pratt
July 11, 2024
5
out of
5
rating by Jonah Pratt
"I could not believe that amount of money I saved by switching. They were courteous, diligent, and informative the whole way through. Jatina, the woman I spoke to on the phone, was a delight and have her to thank for for all of this!"
We responded:
"Thank you for sharing your positive experience, Jonah! We're thrilled to hear that Jatina provided you with excellent service and helped you save money by switching to our agency. We appreciate your kind words and look forward to continuing to provide you with top-notch service."
Jessica Thorn
July 10, 2024
5
out of
5
rating by Jessica Thorn
"Great support!! Jatina was very helpful and personable. Just a joy to chat with. Happy to be working with this company and will continue to do so."
We responded:
"Thank you for sharing your positive experience, Jessica! We're happy to hear that Jatina provided you with great support and made your interaction enjoyable. We look forward to continuing to provide you with excellent service."
Derrick Workman (Durky)
July 10, 2024
5
out of
5
rating by Derrick Workman (Durky)
"Thank you Tracy!!! You were a huge help and I appreciate you taking the time help me. It’s a huge relief 🙌🏼"
We responded:
"Thank you for sharing your positive experience, Derrick! Tracy is dedicated to providing excellent service and we are thrilled to hear that she was able to help you. We appreciate your feedback and look forward to assisting you in the future."
Gregory Morris
June 28, 2024
5
out of
5
rating by Gregory Morris
"It was an all-around great experience. I would highly recommend it. We called looking for homeowners insurance; they beat everyone else's quote and got us a better rate on auto insurance. We worked with Tracy. She was amazing, kind, and hardworking."
We responded:
"Thank you for sharing your positive experience, Gregory! We're thrilled to hear that Tracy provided excellent service and helped you save on both homeowners and auto insurance. We appreciate your recommendation!"
Casey Norman
May 30, 2024
5
out of
5
rating by Casey Norman
"Tina helped me today with a very extensive quote. She was so friendly and answered all of my questions."
We responded:
"Thank you for sharing your positive experience with Tina! We're glad to hear she provided you with excellent service and answered all your questions. We appreciate your feedback!"
Deborah Vanlue
May 22, 2024
5
out of
5
rating by Deborah Vanlue
"I spoke with Tracey she quoted me a rate for auto that was about half what I paid with GEICO. SWEET!"
We responded:
"Thank you for sharing your positive experience, Deborah! We're thrilled to hear that Tracey was able to provide you with a competitive rate for your auto insurance. We appreciate your feedback and look forward to serving you in the future."
Patricia Morris
May 22, 2024
5
out of
5
rating by Patricia Morris
"Tina helped me with car insurance. The process was quick and easy. Thank you"
We responded:
"Thank you for sharing your positive experience with Tina! We're glad to hear that she was able to assist you efficiently with your car insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Andrea Tyree
April 25, 2024
5
out of
5
rating by Andrea Tyree
"Fantastic home and auto insurance agent in the Charleston area. I’ve received better and more personalized assistance than dealing with big companies and 1-800 numbers. I always end up speaking with Tracy, who is so thorough and quick to get back to me on any and all questions. Highly recommend!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."