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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M Ps

July 15, 2024

5  out of  5 rating by M Ps
"They are always helpful if you call them, they call you right back during business hours and are so very friendly!"
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Amanda J Shumaker

July 12, 2024

5  out of  5 rating by Amanda J Shumaker
"Tracy was an excellent agent. She helped me to get the best rate."
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Jonah Pratt

July 11, 2024

5  out of  5 rating by Jonah Pratt
"I could not believe that amount of money I saved by switching. They were courteous, diligent, and informative the whole way through. Jatina, the woman I spoke to on the phone, was a delight and have her to thank for for all of this!"
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Jessica Thorn

July 10, 2024

5  out of  5 rating by Jessica Thorn
"Great support!! Jatina was very helpful and personable. Just a joy to chat with. Happy to be working with this company and will continue to do so."
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Derrick Workman (Durky)

July 10, 2024

5  out of  5 rating by Derrick Workman (Durky)
"Thank you Tracy!!! You were a huge help and I appreciate you taking the time help me. It’s a huge relief 🙌🏼"
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Gregory Morris

June 28, 2024

5  out of  5 rating by Gregory Morris
"It was an all-around great experience. I would highly recommend it. We called looking for homeowners insurance; they beat everyone else's quote and got us a better rate on auto insurance. We worked with Tracy. She was amazing, kind, and hardworking."
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Casey Norman

May 30, 2024

5  out of  5 rating by Casey Norman
"Tina helped me today with a very extensive quote. She was so friendly and answered all of my questions."
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Deborah Vanlue

May 22, 2024

5  out of  5 rating by Deborah Vanlue
"I spoke with Tracey she quoted me a rate for auto that was about half what I paid with GEICO. SWEET!"
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Patricia Morris

May 22, 2024

5  out of  5 rating by Patricia Morris
"Tina helped me with car insurance. The process was quick and easy. Thank you"
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May 17, 2024

5  out of  5 rating by Thereelteamcatchemquick
"I Dealt with Ms. Tracy, she was a wonderful agent. Helped me out. Found the lowest rates possible for my car insurance. I will surely spread the word"
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Andrea Tyree

April 25, 2024

5  out of  5 rating by Andrea Tyree
"Fantastic home and auto insurance agent in the Charleston area. I’ve received better and more personalized assistance than dealing with big companies and 1-800 numbers. I always end up speaking with Tracy, who is so thorough and quick to get back to me on any and all questions. Highly recommend!"
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Jimmy Jones

April 22, 2024

5  out of  5 rating by Jimmy Jones
"Shout to Tina!! She was very helpful and was more than willing to go out of her way to make sure all my needs were met!!"
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Hayley McConnaughey

April 18, 2024

5  out of  5 rating by Hayley McConnaughey
"Tracy was amazing to work with! She was so helpful and it was a wonderful experience."
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Kenneth Stiltner

April 16, 2024

5  out of  5 rating by Kenneth Stiltner
"Our experience with Jatina was wonderful. She was very pleasant and answered all of our questions. She gave us a great rate also. Would highly recommend her and State Farm. Thank you State Farm."
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March 25, 2024

5  out of  5 rating by Joseph
"Tracy what is wonderful....... She was very helpful she made me feel very welcome.. she is an asset to State farm"
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Tyler Perry

March 15, 2024

5  out of  5 rating by Tyler Perry
"Tracy is the best!! So incredibly helpful!!"
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Tiese Wills

March 11, 2024

5  out of  5 rating by Tiese Wills
"Tina from State Farm Insurance is the best representative! She found me the best rates, she's very friendly and outgoing! I couldn't ask for a better representative. Thanks for all the help!"
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Barbara Wolfe

March 5, 2024

5  out of  5 rating by Barbara Wolfe
"Tracy was extremely helpful and so easy to work with. She understood my situation and we worked out a solution that I was happy with. Best insurance agent, along with David, that I have worked with. Thank you."
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Krista Long

March 4, 2024

5  out of  5 rating by Krista Long
"Tracy is the best agent I have ever dealt with. She was very patient and understanding with our current situation. This agency will make me stay with State Farm."
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Carlos Whitelaw Wright

March 2, 2024

5  out of  5 rating by Carlos Whitelaw Wright
"TINA WAS SPECTACULAR AND HANDLED MY POLICY WITH PROFESSIONALISM AND CLASS... Earlier today I spoke with Tina, a Representative of David Smyer a State Farm Insurance Agent out of Charleston WV and I was BLOWN AWAY at the deal I got from her! She handled all my questions and concerns with professionalism. I never felt rushed to make a decision and she answered me with the knowledge of someone who actually knew what they were talking about! In the 44 minutes I had her on the phone she went over all the available options I had for coverage and ran a quote for every policy option I felt would suit me and my family after discussing each extensively with me. By the end of the call, I felt as though I made an informed, educated decision on the policy I chose to go with and in the end it saved me almost $129/mnth by switching from Progressive to State Farm. Do the math and that's a yearly savings of $1548.00!! Trust me when I say if you're with Progressive? SWITCH TO STATE FARM'S DAVID SMYER AND ASK FOR TINA AND SHE WILL TREAT YOU RIGHT!! Thank u Tina"
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Maricca Franquez

March 1, 2024

5  out of  5 rating by Maricca Franquez
"I’m so ecstatic right now! Me having no credit and getting my first car, this insurance company really helped me! Thank you to Tina!!! she is an amazing agent! She was so kind to me and patient, and so welcoming, i felt like i was talking to my sister. 🤣 Im so excited to be working with this insurance company, i would recommend to family and friends!"
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James Powers

February 23, 2024

5  out of  5 rating by James Powers
"Tina was great to work with and thank you."
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josh schall

February 9, 2024

5  out of  5 rating by josh schall
"Tracy from state farm helped me out so much, she was very nice and Is polite. She hooked me up with the best price around that's forsure and I'm very thankful for that 🙏"
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Samantha Miller

February 5, 2024

5  out of  5 rating by Samantha Miller
"Tina was a tremendous help and got me an excellent rate and fast!! I was shocked when she told me the price because I had quotes from other companies that were 3 times the price that they gave me! It really made my day to be able to get insurance for this price! She was super helpful and explained everything nicely! Thank you State Farm and most of all Ms. Tina!!"
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Mr SadTapestry

January 24, 2024

5  out of  5 rating by Mr SadTapestry
"Jatina has helped me out tremendously! I swear she deserves a raise with how she talks to her customers! 10/10 would definitely recommend her to anyone. Much love"